I spent this week with the crafty storytellers of the park. Interp rangers and guides have a RIGID schedule, down to 5-minute
travel blocks. They may spend an entire day at the visitors center, but they
often have 20 minute to one hour stints at multiple locations throughout the day.
Minus the stress of needing to travel quickly, most rangers like the variance,
it keeps the day from being monotonous.
All the rangers and guides were beyond friendly, and
didn’t hesitate to tell me their stories. They each have a unique background
and there's no one way that someone becomes an interp ranger-
some are veterans, some became rangers well into their 40s after careers as
teachers, and some joined right after college.
Interp is challenged with both a ‘lightening’ of their
job and angry visitors. While I haven’t seen it at our park, rangers are hyper
aware that others have contracted out interpreters and expect rangers to have a
lighter hand in interpretation. On the visitor side, rangers are the first to
deal with people who are unhappy with the interpretation being done. Rangers expertly
handle visitor’s issues with topics as small as the way INDE describes Hamilton
versus the musical, to something as big as hate for the new LGBTQ exhibit. Visitors
also tend to rush to highlights of the park- the bell, the hall, etc.- without stopping
to talk to interpreters or hear a deeper story.
Interp at INDE also takes care of another of my favorite sites, the Edgar Allen Poe National Historic Site. It's only open Friday, Saturday, Sunday, and since it's all the way up on Spring Garden Street, rangers are scheduled ahead of time to spend the entire day there. It houses a great self-guided tour, a fun video, and a few Poe-style decor.
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